TICKETING SYSTEM
IEC Telecom Headquarters
How can we help? Choose one of the following options:
Starlink Support
Inmarsat Support
Iridium Support
Thuraya Support
Yahsat Support
Other
OptiShield Filter Definition (new or update)
PROCEED
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What email address should we reply to?
Cc: (comma-separated)
Subject:
STARLINK Support
Message:
Additional Information
KIT SERIAL NUMBER *:
Site / Vessel Name:
Attachments:
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3.15.17.60
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What email address should we reply to?
Cc: (comma-separated)
Subject:
Inmarsat Support
Message:
Additional Information
SIM card number:
IMEI:
GPS coordination:
Status:
Firmware:
Error Code if Any:
Priority:
Attachments:
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What email address should we reply to?
Cc: (comma-separated)
Subject:
Iridium Support
Message:
Additional Information
SIM card number:
IMEI:
GPS coordination:
Status:
Firmware:
Error Code if Any:
Priority:
Attachments:
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3.15.17.60
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What email address should we reply to?
Cc: (comma-separated)
Subject:
Thuraya Support
Message:
Additional Information
SIM card number:
IMEI:
GPS coordination:
Status:
Firmware:
Error Code if Any:
Priority:
Attachments:
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Logged IP:
3.15.17.60
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What email address should we reply to?
Cc: (comma-separated)
Subject:
Yahsat Support
Message:
Additional Information
SAN Number (Mandatory):
Serial:
Order:
Status:
Rx & Tx codes:
LEDs status
Priority:
Attachments:
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Subject:
Other
Message:
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Subject:
OptiShield Definition
Message:
Additional Information
Customer name:
Terminal type:
Requested filter description:
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What email address should we reply to?
Cc: (comma-separated)
Subject:
OK Support
Message:
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